Question 1

What is CARVIS?

Accepted Answer

CARVIS is an independent AI matcher partnered with the Go Auto network. It reads what you want to drive and how you want to pay, then pairs you with the one specialist who handles both. It is not a bank, not a lender, and it never runs your credit inside the chat.

Question 2

I have great credit. Is CARVIS still for me?

Accepted Answer

Yes. Prime buyers get a fast-track path. Tell CARVIS the vehicle, verify your phone, and a brand specialist calls you back to confirm build, price, and delivery. No interrogation, no wasted time, no financing pressure if you're paying cash or arranging your own.

Question 3

I've had a bankruptcy or consumer proposal. Can I still get a car?

Accepted Answer

Yes. Discharged bankruptcies, active or completed consumer proposals, and rebuilding files are exactly what Yes Plan and specialist lanes are designed for. Yes Plan has funded 300,000+ Canadians over 10 years, including files most banks turn down.

Question 4

I'm self-employed. Will that be a problem?

Accepted Answer

No. Self-employed files go to a specialist who does bank-statement approvals every day using lenders that understand write-offs. You will not be asked for two years of NOAs by someone who doesn't read them.

Question 5

I'm new to Canada. Do you finance without PR?

Accepted Answer

Yes. Work permit, PGWP, LMIA files are routed to a specialist who runs them every week. Requirements vary by lender and vehicle, but the pathway exists.

Question 6

Will chatting with CARVIS hurt my credit?

Accepted Answer

No. CARVIS never pulls credit inside the chat. When you are ready to move forward, your specialist can run a soft check first. Hard pulls only happen with your permission, once you've picked a direction.

Question 7

How does the vehicle match actually work?

Accepted Answer

CARVIS asks about the type of vehicle, how you use it, budget range, and any brand preferences, then draws from the 17,000+ vehicles in the Go Auto network across 70+ dealerships. Your specialist has real inventory to work with, not a catalog.

Question 8

Which brands and stores are in the network?

Accepted Answer

Every major brand is represented across 70+ Go Auto dealerships in Alberta, BC, Saskatchewan, Manitoba, Ontario, the NWT, and the US. Whatever nameplate you want, there is a specialist for it.

Question 9

Who actually calls me?

Accepted Answer

A real Product or Financial Specialist inside the Go Auto network, matched to your file. Prime buyer wanting an EV? An EV specialist. Rebuilding credit? A subprime specialist. You get a name and a store, not a call-center rotation.

Question 10

Where does CARVIS operate?

Accepted Answer

CARVIS is built in Western Canada and focused on Alberta, BC, Saskatchewan, and Manitoba, where the network is densest. Coverage also extends to Ontario, the NWT, and select US locations through the Go Auto network.

Question 11

How long until I can drive?

Accepted Answer

The chat takes a few minutes. Most matched buyers meet their specialist within one business day and pick up their vehicle within 2 to 5 days once ID and income are in.

Question 12

Does this cost anything?

Accepted Answer

No. Chatting with CARVIS and getting matched is free with no obligation to buy.

Questions? Answered.

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